FAQs

Try and Buy

It is always good to know what you are buying. Whether it will look good on you or not. And it comes at no additional cost. So why not!
Category: Try and Buy

This service entitles you to try-out your purchases at the time of delivery, pay only for what you like and return the rest on-the-spot.

Category: Try and Buy

Sorry, we can’t offer try-n-buy service for the pre-order and personalized products.

Category: Try and Buy

We understand, that you would like to see the product to your satisfaction before buying it. We give you half an hour from the time we will hand-over the product to you.

Category: Try and Buy

Try and Buy service is only available if you purchase items above $99. If you wish to keep partial order after trying, its ok no problem, we will only charge you $5 as our commuting cost.

Category: Try and Buy

IT COST NOTHING! Yes, it’s true! If you will purchase the item after trying it, there is no extra cost. However, if you decide not to buy we will charge you a small amount ($9) to recover the commuting cost.

Category: Try and Buy

It’s simple! Order as usual and drop us an email at [email protected] that you want to use try n buy service from us. Currently, we only offer “Try n Buy” service on Saturday and Sunday. You can choose your preferred time slot from below:

9am-12pm
12pm-3pm
3pm-6pm
6pm-9pm

Category: Try and Buy

You can open the Saree and see, however it cannot be draped and tried.

Category: Try and Buy

Cancellation

No need to cancel your order. You can modify the shipping address of your order before we have processed (packed) it. Just send us an email at [email protected]

Category: Cancellation

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive the refund into the source account within 7-10 days from the time of order cancellation.

Category: Cancellation

Yes, we understand that people change their mind. We honour all cancellation within 24 hours of doing the order.

Category: Cancellation

Cafe Taru

Cafe Taru is a portal where you can discuss your ideas about your special events free of cost. We also understand that lot will be brewing in your mind after going through our website which is beyond chatbot.

Questions can range from: What are favours? What is Saree Rental? Why should I DIY my own event? What are personalized favours? How to use different decors present in your website for my event? Etc Etc Etc.

Cafe Taru is the answer!! Just drop us an email at [email protected] and let’s answer all your queries. Chat can be in-person or virtual.

Category: Cafe Taru

Your question is your answer! Exactly it is AN IMPORTANT EVENT, that’s why you need to add a personal touch to your event. It will not only add a personal touch, but it will also create innumerable memories while crafting your or your loved one’s event. Still not satisfied, let’s chat over coffee. 1-hour coffee chat is free!!!

Category: Cafe Taru

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